🔒 Privacy Policy – Jwanas
At Jwanas, your privacy is our top priority. We are fully committed to protecting your personal information and ensuring a safe, transparent shopping experience. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or shop from us.
📥 1. What Information Do We Collect?
When you visit or purchase from www.jwanas.com, we may collect the following information:
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Name
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Email address
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Phone number
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Shipping address
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Billing address
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Payment details (via secure payment gateway, we do not store card numbers)
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IP address, browser type, and usage behavior (for website analytics)
🎯 2. Why Do We Collect Your Data?
We collect your data to:
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Process and deliver your orders smoothly
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Send order updates via SMS, Email, or WhatsApp
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Improve your shopping experience
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Send promotional offers, new launches, and discount coupons (only if you opt-in)
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Prevent fraud and ensure platform security
🔒 3. How Do We Protect Your Information?
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Our website uses SSL encryption to keep your data secure.
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We do not sell or share your personal data with any third party for marketing purposes.
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Only trusted services like payment gateways and courier companies receive necessary order-related data, strictly for order processing.
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We follow industry-standard security practices and update our systems regularly.
📤 4. Communication Preferences
You may receive:
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Order-related emails and messages
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Promotions, offers, and product updates (only if subscribed)
You can unsubscribe anytime by clicking the link in the email or messaging us directly.
🍪 5. Cookies and Tracking
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We use cookies to remember your preferences, show relevant products, and improve website speed and experience.
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Cookies do not collect personal data or harm your device.
You can disable cookies from your browser settings if you prefer.
🧾 6. Third-Party Services
We may use third-party tools like:
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Razorpay / PayU / Stripe (for secure payments)
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Google Analytics (for traffic insights)
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WhatsApp Business API (for order updates)
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Courier companies like Shiprocket or Delhivery
These services have their own privacy policies and comply with security standards.
👶 7. Children’s Privacy
We do not knowingly collect data from anyone under the age of 18. If we discover such information, it will be deleted immediately.
📝 8. Changes to This Policy
This policy may be updated as needed for legal, business, or customer-service reasons. Latest update: July 2025
We recommend checking this page regularly to stay informed.
📬 9. Contact Us
If you have any questions, concerns, or want your data deleted, contact us anytime:
📧 Email: customerjwanas@gmail.com
📱 Phone/WhatsApp: +91-9098904777
🌐 Website: www.jwanas.com