At Jwanas, your privacy is our top priority. We are fully committed to protecting your personal information and ensuring a safe, transparent shopping experience. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or shop from us.
📥 1. What Information Do We Collect?
When you visit or purchase from www.jwanas.com, we may collect the following information:
Name
Email address
Phone number
Shipping address
Billing address
Payment details (via secure payment gateway, we do not store card numbers)
IP address, browser type, and usage behavior (for website analytics)
🎯 2. Why Do We Collect Your Data?
We collect your data to:
Process and deliver your orders smoothly
Send order updates via SMS, Email, or WhatsApp
Improve your shopping experience
Send promotional offers, new launches, and discount coupons (only if you opt-in)
Prevent fraud and ensure platform security
🔒 3. How Do We Protect Your Information?
Our website uses SSL encryption to keep your data secure.
We do not sell or share your personal data with any third party for marketing purposes.
Only trusted services like payment gateways and courier companies receive necessary order-related data, strictly for order processing.
We follow industry-standard security practices and update our systems regularly.
📤 4. Communication Preferences
You may receive:
Order-related emails and messages
Promotions, offers, and product updates (only if subscribed)
You can unsubscribe anytime by clicking the link in the email or messaging us directly.
🍪 5. Cookies and Tracking
We use cookies to remember your preferences, show relevant products, and improve website speed and experience.
Cookies do not collect personal data or harm your device.
You can disable cookies from your browser settings if you prefer.
🧾 6. Third-Party Services
We may use third-party tools like:
Razorpay / PayU / Stripe (for secure payments)
Google Analytics (for traffic insights)
WhatsApp Business API (for order updates)
Courier companies like Shiprocket or Delhivery
These services have their own privacy policies and comply with security standards.
👶 7. Children’s Privacy
We do not knowingly collect data from anyone under the age of 18. If we discover such information, it will be deleted immediately.
📝 8. Changes to This Policy
This policy may be updated as needed for legal, business, or customer-service reasons. Latest update: July 2025
We recommend checking this page regularly to stay informed.
📬 9. Contact Us
If you have any questions, concerns, or want your data deleted, contact us anytime:
